TERMS OF SERVICE

User Eligibility
You confirm that you are at least 18 years old and possess full legal capacity, or have obtained lawful authorization to use the Site on behalf of others.

Account Management
Users are responsible for maintaining the confidentiality of their account information and passwords, and are fully responsible for all activities occurring under their accounts. Please notify us immediately if you suspect any security breaches.

Compliance Obligations
You agree not to use the Site for any unlawful activities, or to post any illegal, infringing, or false information.

Product Description
We strive to ensure accuracy of product information on the Site; however, slight discrepancies may occur due to image displays, color variations, or stock changes. Please refer to the product page for specific details.

Order Confirmation and Modification
Orders are considered final once confirmed. If unable to fulfill an order due to stock or other uncontrollable factors, we will promptly notify you and arrange refunds. For order modifications, please contact us as soon as possible.

Pricing and Taxes
Product prices are subject to change based on market fluctuations; the final payment price on the checkout page shall prevail. Prices exclude destination country duties, VAT, or other taxes, which shall be borne by the buyer.

Payment Methods
We accept various international mainstream payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and installment payment options.

Payment Security
All payment information is transmitted via SSL encryption and processed by internationally certified third-party payment platforms to ensure transaction security.

Payment Failures
If payment fails, the order will be automatically canceled and you will need to place a new order.

Shipping Time
Regular product orders are generally shipped within 7 business days; customized products require 10 to 20 business days depending on production cycles. Holidays or force majeure may cause delays.

Tracking
We provide tracking numbers via email after shipment for you to monitor your package status at any time.

Delivery and Receipt
Please carefully inspect the package upon delivery. If you find any damage or missing items, please refuse delivery and contact us immediately.

Return Eligibility
Non-customized products can be returned within 14 days of receipt, provided they remain unused and in original packaging.

Customized Products
Customized products are non-returnable and non-exchangeable.

Return Process
Returns require prior authorization; unauthorized returns will not be accepted. Return shipping costs are borne by the customer unless due to product defects.

Refund Processing
Refunds will be processed using the original payment method. Processing times depend on banks and payment platforms.

All content on the Site and related intellectual property rights are owned by Sayunixa or its licensors. Unauthorized copying, reproduction, or commercial use is prohibited.

The Site and products are provided “as is” without guarantees of accuracy or suitability for specific purposes.

Sayunixa shall not be liable for any indirect or consequential losses arising from the use of the Site or products.

Sayunixa is not responsible for delays or losses caused by force majeure.

We respect and protect your personal information. Please refer to our Privacy Policy for details.

Sayunixa is not responsible for delays or losses caused by force majeure.

These Terms are governed by the laws of the People’s Republic of China. Any disputes arising shall be resolved amicably; failing which, either party may submit the dispute to the competent court at Sayunixa’s location.

Sayunixa reserves the right to modify these Terms at any time. Changes take effect upon posting. We recommend that you review these Terms regularly.

If you have any questions, please contact us at:

Email : info@sayunixa.com
Address : 30 N Gould St #43094, Sheridan, WY 82801, USA